FAQ.
Short answers. If we don't know, we say so.
The product
Does one sheet really equal one full load?
Yes. Every sheet is weighed to a full-load surfactant dose (4.2 g). For extra-large or heavily soiled loads, use two.
Does it work in cold water?
Yes. Sheets dissolve fully in cold, warm, and hot. Any temperature, any cycle.
HE compatible?
Yes. Low-suds formula built for HE, top-load, and every washer built this century.
Does it contain PVA?
No. The sheet base is a PVA-free polymer that dissolves without leaving plastic behind.
Safe for sensitive skin, babies, eczema?
Hypoallergenic. No SLS, no dyes, no undisclosed fragrance. Widely used by families with eczema and by parents washing infant clothes.
Ordering & shipping
How fast do you ship?
1–2 business days via USPS/UPS ground. Free shipping on all orders — no minimum.
Do you ship internationally?
US and Canada today. UK and EU next quarter — join the list at the bottom of the page.
How does the subscription work?
Ships every 8 weeks by default. Skip, reschedule, or cancel from your account in one click.
What if I don't like it?
30-day honest-clean guarantee. Doesn't clean like we said? Email us. Full refund, keep the box.
Still have a question?
Email hello@nioviv.com